Simplify Tech Management with Softbay TechPass
Unlimited Tech Support. One Fixed Price. No Surprises.
Whether you need ERP upgrades, CRM admin work, or integrations across Salesforce, HubSpot, Odoo, or ServiceNow — TechPass gives your business unlimited support requests at a flat monthly rate. No SOWs. No hourly billing. Just predictable costs and fast turnarounds.
What is TechPass?
TechPass is your all-in-one technology subscription for continuous system support, optimization, and maintenance.
You can raise unlimited tech tickets - from configuration fixes to process automations — and our certified specialists handle them continuously under clear SLAs and concurrency limits.
It’s like having a full tech team on demand - without the hiring overhead or billing headaches.
Perfect for:
- Companies are tired of unpredictable agency bills.
- RevOps, IT, and Product Leaders who need steady throughput.
- Teams scaling across Salesforce, HubSpot, Odoo, ServiceNow, or Cloud Platforms.
How TechPass Works
Submit
Raise a ticket for any support, dev, or admin need.
Assess
We triage and confirm expected turnaround time.
Deliver
Certified experts execute, test, and document each change.
Deploy
You review, approve, and we release the update.
Repeat
Keep submitting new requests — your queue never stops.
What You Can Use TechPass For
Automation setup & optimization
Workflow configuration
Dashboard creation & reporting
Integration troubleshooting
Data migration & cleanup
API connections
App installations
User roles & permission setup
UI fixes & enhancements
Why Companies Choose TechPass
No Hourly Invoices. No Change Orders. Just Delivery.
Unlimited Requests
Submit as many tickets as you want — we work them continuously.
Flat Monthly Price
One predictable fee, no hidden costs.
Specialized Teams
Salesforce, HubSpot, Odoo, ServiceNow & Cloud-certified experts.
Faster Response Times
From 2 to 8 business hours depending on plan.
Guaranteed SLAs
Every task follows defined turnaround commitments.
Safe Deployments
Changes always tested in staging before production.
TechPass Plans
Choose Your Plan Based on Throughput
| Plan | Core | Growth | Scale | Enterprise (Most Popular) |
|---|---|---|---|---|
| Monthly Price | $799/mo | $1499/mo | $2499/mo | $3999/mo |
| Active Tickets | 1 | 2 | 3 | 5 |
| First Response Time | ≤ 8 business hours | ≤ 4 business hours | ≤ 2 business hours | ≤ 1 business hour |
| Turnaround Time | 24–72 hours | 24–48 hours | Priority 24 hours | Priority 12 hours |
| Supported Technologies | Any 1 Platform | Any 2 Platforms | Multi-Platform | All-Inclusive Access |
| Support Access | Slack + Email | Slack + PM Access | 24/7 Access + Dedicated PM | |
| Reporting | Monthly Summary | Weekly Progress | Weekly Review | Custom Dashboard |
| Dedicated Specialist | Shared Team | Shared Team | Named Lead | Dedicated Team |
| Cancel Anytime | ✓ | ✓ | ✓ | ✓ |
| Choose Core | Choose Growth | Choose Scale | Choose Enterprise |
Compare Your Options
| Hire Full-Time Admins | Traditional Agencies | Softbay TechPass | |
|---|---|---|---|
| Cost Control | Variable + Overhead | Hourly & Project-Based | Fixed Monthly |
| Scalability | Limited to Headcount | Delayed by Contracts | Instant Ticket System |
| Availability | 9–5, Single Resource | Per Project | Continuous |
| Flexibility | Rigid | Requires SOW | Month-to-Month |
| Specialist Access | Limited | Costly | Multi-Tech Certified Team |
Proof & Reliability
Documentation
Every change is recorded and auditable.
Secure Access
MFA, least-privilege, and strict change management.
Continuity
Redundant staffing prevents single-point dependency.
Performance Metrics
We track every SLA for transparency.
Our Success Story
Check out our claims through real numbers.
Client Satisfaction
Successful Deployments
Downtime Reduction
Scalability Achievements
Case Studies
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Stop Paying for Hours. Start Paying for Outcomes.
With Softbay TechPass, you get enterprise-grade tech management for one flat price — month after month.
