---
title: TechPass by Softbay | Unlimited Tech Support at a Fixed Price
description: Experience TechPass by Softbay — unlimited ERP, CRM, and Dev support at a fixed monthly price. No hourly billing, no SOWs, just predictable outcomes.
---

[![Transparent-1](https://softbay.com/hs-fs/hubfs/Transparent-1.png?width=4096&height=4096&name=Transparent-1.png "Transparent-1")](https://softbay.com/?hsLang=en)

- Services 
    - [Cloud Engineering](https://softbay.com/cloud-engineering)
    - [Digital Transformation](https://softbay.com/digital-transformation)
    - [Product Engineering](https://softbay.com/product-engineering)
    - [GTM as a service](https://softbay.com/gtm-as-a-service)
    - [AI Services](https://softbay.com/ai-services)
- Technologies 
    - [Hubspot](https://softbay.com/hubspot)
    - [Salesforce](https://softbay.com/salesforce)
    - [Odoo](https://softbay.com/odoo)
    - [SAP S/4Hana](https://softbay.com/sap-s4-hana)
- Industries 
    - [Healthcare](https://softbay.com/healthcare)
    - [Manufacturing](https://softbay.com/manufacturing)
    - [Telecom](https://softbay.com/telecom)
    - [Finance](https://softbay.com/finance)
- [Engagement Models](https://softbay.com/engagement-model) 
    - [TechPass™](https://softbay.com/techpass) 
          - [HubSpot TechPass](https://softbay.com/techpass-hubspot)
    - [vDev™](https://softbay.com/vdev)
- [About Us](https://softbay.com/about-us) 
    - [Careers](https://softbay.com/careers)
- [Contact Us](https://softbay.com/contact-us)

[Get In Touch](https://softbay.com/contact-us?hsLang=en)

# Simplify Tech **Management with Softbay TechPass**

**Unlimited Tech Support. One Fixed Price. No Surprises.**

Whether you need ERP upgrades, CRM admin work, or integrations across Salesforce, HubSpot, Odoo, or ServiceNow — TechPass gives your business unlimited support requests at a flat monthly rate. No SOWs. No hourly billing. Just predictable costs and fast turnarounds.

[Start Your TechPass](https://softbay.com/techpass#footer-form)

## **What is TechPass?**

TechPass is your all-in-one technology subscription for continuous system support, optimization, and maintenance.

You can raise unlimited tech tickets - from configuration fixes to process automations — and our certified specialists handle them continuously under clear SLAs and concurrency limits.

It’s like having a full tech team on demand - without the hiring overhead or billing headaches.

**Perfect for:**

- Companies are tired of unpredictable agency bills.
- RevOps, IT, and Product Leaders who need steady throughput.
- Teams scaling across Salesforce, HubSpot, Odoo, ServiceNow, or Cloud Platforms.

![Technologies1](https://softbay.com/hubfs/Softbay-Aug/Images/home/Technologies1.svg)

## **How TechPass Works**

![Industries1](https://softbay.com/hubfs/Softbay-Aug/Images/home/Industries1.svg)

#### Submit

Raise a ticket for any support, dev, or admin need.

![Industries1](https://softbay.com/hubfs/Softbay-Aug/Images/home/Industries1.svg)

#### Assess

We triage and confirm expected turnaround time.

![Industries1](https://softbay.com/hubfs/Softbay-Aug/Images/home/Industries1.svg)

#### Deliver

Certified experts execute, test, and document each change.

![Industries1](https://softbay.com/hubfs/Softbay-Aug/Images/home/Industries1.svg)

#### Deploy

You review, approve, and we release the update.

![Industries1](https://softbay.com/hubfs/Softbay-Aug/Images/home/Industries1.svg)

#### Repeat

Keep submitting new requests — your queue never stops.

## What You Can **Use TechPass** For

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### Automation setup & optimization

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### Workflow configuration

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### Dashboard creation & reporting

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### Integration troubleshooting

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### Data migration & cleanup

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### API connections

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### App installations

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### User roles & permission setup

![Layer_2](https://softbay.com/hubfs/Softbay-Aug/Images/home/Layer_2.svg)

### UI fixes & enhancements

## Why **Companies Choose TechPass**

No Hourly Invoices. No Change Orders. Just Delivery.

![Enhanced Efficiency](https://softbay.com/hs-fs/hubfs/Softbay-Aug/Images/Digital%20transformation/Enhanced%20Efficiency.png?width=265&height=265&name=Enhanced%20Efficiency.png)

#### Unlimited Requests

Submit as many tickets as you want — we work them continuously.

![Disaster Recovery](https://softbay.com/hs-fs/hubfs/Disaster%20Recovery.png?width=201&height=111&name=Disaster%20Recovery.png)

#### Flat Monthly Price

One predictable fee, no hidden costs.

![Improved Accessibility](https://softbay.com/hs-fs/hubfs/Improved%20Accessibility.png?width=98&height=117&name=Improved%20Accessibility.png)

#### Specialized Teams

Salesforce, HubSpot, Odoo, ServiceNow & Cloud-certified experts.

![Scalability & Flexibility](https://softbay.com/hs-fs/hubfs/Scalability%20%26%20Flexibility.png?width=195&height=201&name=Scalability%20%26%20Flexibility.png)

#### Faster Response Times

From 2 to 8 business hours depending on plan.

![Increased Security](https://softbay.com/hs-fs/hubfs/Increased%20Security.png?width=237&height=155&name=Increased%20Security.png)

#### Guaranteed SLAs

Every task follows defined turnaround commitments.

![Automatic Updates](https://softbay.com/hs-fs/hubfs/Softbay-Aug/Images/Cloud%20Engineering/Automatic%20Updates.png?width=88&height=118&name=Automatic%20Updates.png)

#### Safe Deployments

Changes always tested in staging before production.

## **TechPass Plans**

Choose Your Plan Based on Throughput

| Plan | Core | Growth | Scale | Enterprise (Most Popular) |
| --- | --- | --- | --- | --- |
| Monthly Price | $799/mo | $1499/mo | $2499/mo | $3999/mo |
| Active Tickets | 1 | 2 | 3 | 5 |
| First Response Time | ≤ 8 business hours | ≤ 4 business hours | ≤ 2 business hours | ≤ 1 business hour |
| Turnaround Time | 24–72 hours | 24–48 hours | Priority 24 hours | Priority 12 hours |
| Supported Technologies | Any 1 Platform | Any 2 Platforms | Multi-Platform | All-Inclusive Access |
| Support Access | Email | Slack + Email | Slack + PM Access | 24/7 Access + Dedicated PM |
| Reporting | Monthly Summary | Weekly Progress | Weekly Review | Custom Dashboard |
| Dedicated Specialist | Shared Team | Shared Team | Named Lead | Dedicated Team |
| Cancel Anytime | ✓ | ✓ | ✓ | ✓ |
|  | **Choose Core** | **Choose Growth** | **Choose Scale** | **Choose Enterprise** |

## **Compare Your Options**

|  | Hire Full-Time Admins | Traditional Agencies | Softbay TechPass |
| --- | --- | --- | --- |
| Cost Control | Variable + Overhead | Hourly & Project-Based | Fixed Monthly |
| Scalability | Limited to Headcount | Delayed by Contracts | Instant Ticket System |
| Availability | 9–5, Single Resource | Per Project | Continuous |
| Flexibility | Rigid | Requires SOW | Month-to-Month |
| Specialist Access | Limited | Costly | Multi-Tech Certified Team |

## **Proof & Reliability**

![fi_2879349](https://softbay.com/hubfs/Softbay-Aug/Images/Cloud%20Engineering/fi_2879349.svg)

##### Documentation

Every change is recorded and auditable.

![fi_2879349](https://softbay.com/hubfs/Softbay-Aug/Images/Cloud%20Engineering/fi_2879349.svg)

##### Secure Access

MFA, least-privilege, and strict change management.

![fi_2879349](https://softbay.com/hubfs/Softbay-Aug/Images/Cloud%20Engineering/fi_2879349.svg)

##### Continuity

Redundant staffing prevents single-point dependency.

![fi_2879349](https://softbay.com/hubfs/Softbay-Aug/Images/Cloud%20Engineering/fi_2879349.svg)

##### Performance Metrics

We track every SLA for transparency.

## Our **Success** Story

Check out our claims through real numbers.

+

Client Satisfaction

+

Successful Deployments

%+

Downtime Reduction

%+

Scalability Achievements

## Case Studies

![successful-medical-team 2](https://8198855.fs1.hubspotusercontent-na1.net/hubfs/8198855/Revnew/Images/successful-medical-team%202.png)

#### Lorem ipsum dolor sit amet, consectetur adipiscing elit ! Lorem

 14th August 2023

Know More

## Stop Paying for Hours. **Start Paying for Outcomes.**

With Softbay TechPass, you get enterprise-grade tech management for one flat price — month after month.

[![Transparent-1](https://softbay.com/hs-fs/hubfs/Transparent-1.png?width=2000&height=2000&name=Transparent-1.png)](https://softbay.com?hsLang=en)

Discover limitless   
possibilities with Softbay.

- Links 
    - [Industries](https://softbay.com/finance)
    - [About Us](https://softbay.com/about-us-old)
    - [Careers](https://softbay.com/careers)
    - [Blogs](https://softbay.com/blog)

- Technologies 
    - [Odoo](https://softbay.com/odoo)
    - [Salesforce](https://softbay.com/salesforce)
    - [Hubspot](https://softbay.com/hubspot)

- Services 
    - [Cloud Engineering](https://softbay.com/cloud-engineering)
    - [Digital Transformation](https://softbay.com/digital-transformation)
    - [Product Engineering](https://softbay.com/product-engineering)

Social

<https://www.linkedin.com/company/softbay/>

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