What is TechPass?

TechPass is your all-in-one technology subscription for continuous system support, optimization, and maintenance.

You can raise unlimited tech tickets - from configuration fixes to process automations — and our certified specialists handle them continuously under clear SLAs and concurrency limits.

It’s like having a full tech team on demand - without the hiring overhead or billing headaches.

Perfect for:

  • Companies are tired of unpredictable agency bills.
  • RevOps, IT, and Product Leaders who need steady throughput.
  • Teams scaling across Salesforce, HubSpot, Odoo, ServiceNow, or Cloud Platforms.
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How TechPass Works

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Submit

Raise a ticket for any support, dev, or admin need.

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Assess

We triage and confirm expected turnaround time.

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Deliver

Certified experts execute, test, and document each change.

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Deploy

You review, approve, and we release the update.

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Repeat

Keep submitting new requests — your queue never stops.


What You Can Use TechPass For

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Automation setup & optimization

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Workflow configuration

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Dashboard creation & reporting

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Integration troubleshooting

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Data migration & cleanup

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API connections

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App installations

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User roles & permission setup

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UI fixes & enhancements

Why Companies Choose TechPass

No Hourly Invoices. No Change Orders. Just Delivery.

Enhanced Efficiency

Unlimited Requests

Submit as many tickets as you want — we work them continuously.

Disaster Recovery

Flat Monthly Price

One predictable fee, no hidden costs.

Improved Accessibility

Specialized Teams

Salesforce, HubSpot, Odoo, ServiceNow & Cloud-certified experts.

Scalability & Flexibility

Faster Response Times

From 2 to 8 business hours depending on plan.

Increased Security

Guaranteed SLAs

Every task follows defined turnaround commitments.

Automatic Updates

Safe Deployments

Changes always tested in staging before production.

TechPass Plans

Choose Your Plan Based on Throughput

Plan Core Growth Scale Enterprise (Most Popular)
Monthly Price $799/mo $1499/mo $2499/mo $3999/mo
Active Tickets 1 2 3 5
First Response Time ≤ 8 business hours ≤ 4 business hours ≤ 2 business hours ≤ 1 business hour
Turnaround Time 24–72 hours 24–48 hours Priority 24 hours Priority 12 hours
Supported Technologies Any 1 Platform Any 2 Platforms Multi-Platform All-Inclusive Access
Support Access Email Slack + Email Slack + PM Access 24/7 Access + Dedicated PM
Reporting Monthly Summary Weekly Progress Weekly Review Custom Dashboard
Dedicated Specialist Shared Team Shared Team Named Lead Dedicated Team
Cancel Anytime
Choose Core Choose Growth Choose Scale Choose Enterprise

Compare Your Options

Hire Full-Time Admins Traditional Agencies Softbay TechPass
Cost Control Variable + Overhead Hourly & Project-Based Fixed Monthly
Scalability Limited to Headcount Delayed by Contracts Instant Ticket System
Availability 9–5, Single Resource Per Project Continuous
Flexibility Rigid Requires SOW Month-to-Month
Specialist Access Limited Costly Multi-Tech Certified Team

Proof & Reliability

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Documentation

Every change is recorded and auditable.

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Secure Access

MFA, least-privilege, and strict change management.

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Continuity

Redundant staffing prevents single-point dependency.

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Performance Metrics

We track every SLA for transparency.

Our Success Story

Check out our claims through real numbers.

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Client Satisfaction

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Successful Deployments

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Downtime Reduction

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Scalability Achievements

Case Studies

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14th August 2023