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What Are the Top 8 Benefits of Salesforce Migration?

Written by Anisha | Oct 17, 2023 12:50:27 PM

Have you ever wondered why more than 22.9% of businesses worldwide rely on Salesforce? Well, it's because this robust CRM platform has made its mark among the leading names globally. And there are reasons why.

Let's explain this with an example. Say you run a business and constantly seek innovative ways to achieve multiple objectives:

  • Streamline operations
  • Automate tedious tasks
  • Boost your online presence

And more

That's where Salesforce makes an entry. It's not merely a CRM; it's your ticket to a more efficient, intelligent, and customer-centric business journey.

 It's your partner in enhancing business processes, selling smarter, accelerating growth, and delivering excellent customer service.

That's Salesforce for you – the ultimate cloud-based solution for running your business. Dive in, and you'll discover endless CRM capabilities – something we’ll explore in our upcoming sections.

A Brief Rundown of Salesforce

Salesforce is a cloud-based SaaS company renowned for its robust CRM tool and a suite of enterprise applications covering areas like:

  • Marketing automation
  • Customer service
  • Analytics
  • Application development

Why Does Salesforce Stand Out?

  • Easy Setup: Unlike traditional CRM software that can take up to a year to install, Salesforce can run within a few weeks.
  • User-Friendly: Salesforce is known for its user-friendliness, reducing the learning curve and enabling businesses to get results quickly.
  • Effectiveness: Its ease of use and customization options make it highly effective, meeting diverse business needs.

What is Salesforce Data Migration?

Salesforce Data Migration entails transferring data from Salesforce to various destinations, including databases, data warehouses, or applications. During this process, data is relocated and subjected to cleansing and optimization. 

Critical characteristics of data after migration include relevance, accuracy, accessibility, uniqueness, and reliability.

Key Salesforce Features:

  • Account Management: Provides a comprehensive view of customer interactions, key contacts, and internal discussions.
  • Reports and Dashboards: Offers real-time performance insights with customizable reports and dashboards.
  • Workflow and Approvals: Automates business processes with a user-friendly, drag-and-drop interface.
  • Files Sync and Share: Facilitates easy file sharing, collaboration, and tracking.

Next up, let's check out the pros if you plan to take up a salesforce migration project:

The 8 Primary Advantages of Migrating to Salesforce

In today's digital landscape, the need to migrate from outdated technologies to a modern, dynamic Salesforce ecosystem is a strategic move. 

Why? 

Because Salesforce packs a punch with its intelligent optimization features and cutting-edge marketing automation solutions – delivering the following benefits:

1. Flexibility and Adaptability

As per Forbes, 12.7% of full-time employees currently embrace remote work, showcasing its swift integration. Additionally, a notable 28.2% have shifted to a hybrid work approach. In 2025, an estimated 32.6 million Americans are projected to work remotely.

Considering this seismic shift, your office can be wherever you are. Now, thanks to Salesforce's cloud-based system, you're no longer chained to a desk. 

In fact, you can work from your sofa, a café, or a beachside resort – as long as there's an internet connection, you're good to go!

This flexibility and adaptability are more than just conveniences. You're not just working; you're living life on your terms. 

Whether you're using a laptop, tablet, or smartphone, you have all your business tools at your fingertips.

And it's not just about working remotely; it's about staying agile. Your business can pivot and adjust to changing circumstances effortlessly. 

You're not just keeping up; you're staying ahead of the curve, no matter where you are. That's the power of Salesforce migration – it's freedom and adaptability rolled into one, and it's at your service.

2. Data Centralization

Consider this: Over three-quarters of companies (78%) use centralized data in their customer data strategy. 

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And Salesforce takes data management to a whole new level with its Customer 360 approach. Imagine this as the control center where every piece of customer information, from their initial interaction to the latest engagement, converges into a single, organized database.

It means no more hunting through scattered files or systems. It's all there, neatly compiled and readily accessible. 

Again, having this holistic view of each customer and their journey with your organization gives you a clear advantage. You don't just see the individual pieces but look at the complete puzzle.

This comprehensive perspective lets you understand your customers' preferences, past interactions, and evolving needs. 

As you can see, Salesforce doesn't only provide data centralization. It delivers a roadmap to delivering the kind of service that wins hearts and builds lasting relationships. 

3. Accurate Personalization Analytics

You have the option of personalizing your website after migrating to Salesforce. Once you’re done with this, you can use the CRM’s Personalization Reports to determine what’s working and where to make improvements:

  • Accessing Reports: To get this valuable information, you'll want to tap into Personalization reports. These reports provide you with in-depth yet easily digestible analytics, statistics, and attribution reporting.

    When you access Personalization, the Reports Dashboard is your starting point, offering an overview of the performance of your personalized content.

  • Customizing Your Reporting Lookback Period: You can customize your reporting timeframe. Whether you're interested in the past week, today, yesterday, the past month, or quarter, or even a specific custom period, it's all at your fingertips.

    These changes remain in effect for your session or until you decide to make further adjustments.

  • Reports Dashboard: Within the Reports Dashboard, you gain valuable insights into visitor and campaign activity on your website. The specific sections you see may vary depending on your

    industry or function. For those tracking transactions, the Total Stats section takes the lead. If transaction tracking isn't your focus, the Activity section comes first. Websites monitoring content views or product purchases will find the Items section at the bottom.

  • Guardian: Think of Guardian as your ever-vigilant sentry. It continuously monitors various metrics collected from your site, web application, or mobile app. These metrics are your key to uncovering insights, identifying optimization opportunities, and flagging potential issues.

    The best part? Guardian seamlessly integrates with Personalization, requiring no additional setup on your part.

  • Personalization Data Warehouse: Beyond real-time tracking, Marketing Cloud Personalization also tracks and measures engagement across your company's channels at individual and account levels.

    The Data Warehouse is a goldmine of personalized data, finely tuned for analysis. Business analysts can leverage their preferred business intelligence (BI) tools to access the Data Warehouse, run queries, and transform, report on, analyze, and visualize your Marketing Cloud Personalization data.

4. Automation and Efficiency

Did you know?

Yes, you cannot underestimate the power of automation in the current business landscape. And Salesforce proves extremely handy here, as well. It offers a selection of automation tools, including:

  • Process Builder
  • Workflow
  • Approvals

And more

Each tool is meticulously crafted to simplify your operations, boosting efficiency. This means you save valuable time and optimize your workload effectively.

Again, Salesforce doesn't just automate; it turbocharges your efficacy. Your team can channel their energy into strategic initiatives while Salesforce handles the routine – ensuring your business operates like a well-oiled machine.

5. Increased Productivity

As we already mentioned, Salesforce steps in with automation tools that take care of your manual tasks. Hence, your team is free to focus on what truly matters.

Moreover, Salesforce enhances collaboration between departments. Silos are broken down, communication flows effortlessly, and your entire team operates as a cohesive unit.

Now, collaboration skills are highly sought after by employers across industries in the US. Here are some numbers to demonstrate this:

Finally, Salesforce also empowers your sales reps. When your sales team owns the right tools, they can easily close deals faster and deliver more conversions.

6. Refined Cloud Ecosystem

Cloud computing was experiencing significant growth even prior to 2020. However, in the subsequent years, the prevalence of remote work surged, leading to a remarkable increase in cloud adoption. Here are some hard numbers to support our claims:

  • Approximately 67% of companies operate in a public cloud, with 45% using a private cloud, while 55% still stick to traditional on-premises systems.
  • Nearly half, or 48%, have plans to migrate over half of their applications to the cloud, with 20% aiming to move all their applications there.
  • About 47% are adopting a cloud-first strategy, 30% are already fully cloud-native, and 37% intend to become cloud-native within three years.
  • A mere 5% intend to transition from the cloud back to on-premises infrastructure.

Salesforce helps you here as well. It provides a sophisticated cloud infrastructure that stands at the pinnacle of modern technology. It operates seamlessly as:

  • Software as a Service (SaaS) tool
  • Platform as a Service (PaaS) platform
  • Infrastructure as a Service (IaaS) solution

– delivering an outstanding cloud-based ecosystem for users and developers to excel in their roles.

For instance, your users can harness SaaS for seamless, ready-to-use software. On the other hand, your developers can leverage PaaS for creating and deploying applications swiftly. And for those who need low-level control and customization, IaaS is at their disposal.

7. Enhanced Security and Compliance

Salesforce understands that your data is extremely sensitive and critical. Hence, it has the necessary measures to keep it safe. 

In Salesforce, you'll find that data security plays a pivotal role in shaping the access and sharing parameters of data among users within your organization. Data security essentially dictates the extent of visibility and the actions you can carry out on the platform.

The Salesforce platform is designed with a versatile, tiered sharing model, simplifying allocating distinct data sets to various user groups.

It's worth noting that you can configure the Security and Sharing model through the user interface - at the API level. 

Therefore, when you set permissions for objects, records, and fields, the measures remain in effect – even when any user queries or updates the data through API calls. It ensures a consistent and robust data security environment across the board.

8. Seamless Multi-integration

As per recent research, integration is key to digital transformation and connected user experiences. However, 80% of respondents report that integration challenges hinder their progress, resulting in data silos and fragmented departments.

  • Organizations now use an average of 1,061 different applications. However, only 29% of these applications are currently integrated.
  • Custom integration expenses are rising, with organizations spending an average of $4.7 million on custom integrations in the past year.
  • The headache of dealing with siloed apps and data is a growing issue. 36% of respondents identify it as their primary challenge in the realm of digital transformation.

Considering the above challenges, it’s clear that you MUST harness the power of third-party applications. Now, with Salesforce, you can integrate multiple applications from AppExchange.

These solutions are tailor-made to complement Salesforce's functionalities, offering you a wide array of expanded capabilities that enhance your business operations.

With AppExchange apps, you can bid farewell to manual data synchronization. These integrations perfectly harmonize with Salesforce, ensuring your data flows effortlessly and instantly between systems. 

There is no more data entry struggle; it's all automated for you. Again, security is paramount in this case, and AppExchange solutions uphold this standard. 

Final Word

We hope we have established that migrating to Salesforce is pivotal for your business. Flexibility, automation, enhanced security, and seamless integration empower your firm to thrive in today's dynamic landscape. Embrace Salesforce and unlock a world of efficiency, innovation, and success.